Our Policies

A Peaceful Environment

Your visit to our office should be a peaceful break in your day, and we ask that you help maintain the peace by placing your cell phone on silent or airplane mode while in our office.

How we Communicate with You

We may use your email address and your cell phone number to communicate with you. We may email and/or text reminders about upcoming appointments or notifications of events or special offers.

In return, you may text us with questions, concerns, or even text a picture of your treatment area. This text should not be used for emergency situations. In the event of an emergency, please call 911. Our text number is: 253-237-3136.

Financial Policies

Flexible Payment Options: We accept cash, check, HSA/FSA and all major credit cards. Payment is due at the time of service. Attractive financing options are available.

Missed Appointments / Late Cancellations: We reserve a space in our schedule specifically for you. If you do not show for your appointment and do not notify us, or if you cancel your appointment with less than 24-hour notice, you may be responsible for a non-attendance fee. We also reserves the right to reschedule your appointment if you are more than 10 minutes late to the scheduled appointment.

Three no show or late cancelations are grounds for practice dismissal.

Prepaid Services: must be used within 1 year of purchase. Unused services may be refunded at our discretion, however, any services already received will be repriced without the package discount before
the refund.

Promotions: Unless specifically stated, our promotions and/or special pricing may not be combined with other promotional offers.

Please present any promotions/special pricing at the time of service; price
adjustments will not be made on previous purchases or services.

Quoted Prices: We will honor the pricing on a quote through the expiration date on that quote. Otherwise, our prices are subject to change at any time.

Refunds: Unopened product may be returned within 7 days of purchase to the items below. Opened product causing an allergic reaction may be exchanged. A Gift Card may be provided in place of a cash
or credit refund.

You Must Participate for the Best Outcomes

Follow our Pre-Treatment and Post-Treatment Instructions: We’ve developed these recommendations so that you will have the best outcome possible.

Treatment Outcomes Vary: Our goal is to give you, prior to receiving treatment, all the information you need to make an informed decision. Aesthetic medicine is not an exact science and your body may react in unexpected ways. We will provide you the very best care, always keeping your aesthetic goals in mind.

If you have a treatment outcome that is not what you expected, please make an appointment to come in and discuss your options.